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October 10, 2007

Paley Panel Prompts Discussion on Way Forward for CitJ

By Adam Glenn

Last night’s Paley Center panel on citizen journalism was a great give-and-take between panelists ranging from practicing citJers to former network news chiefs, and an audience of well over 100 and full of questions.

For my part, I made the case that media and news organizations, in order to take full advantage of the power of the Internet, must focus attention on the potential for citizen journalism. There’s proof enough of that in the growing number of citizen media sites – I,Reporter has identified more than 500 of them for the KCNN.org citmedia directory, while Placeblogger.com has ID’d more than 2,100 similar placeblog sites – and the fact they’re of such a remarkably wide variety in terms of who contributes to them, what type of content they post and their geographic scales. Panel moderator Merrill Brown put it this way, “Citizen journalism is not an outpost.”

That emergence is largely due to the dramatically dropping cost of barriers to entry, with cheap electronic newsgathering gear and web publishing tools. But make not mistake, it’s also because the mainstream media simply can’t do all the work the community needs, especially in coverage at a very local level.

Yet I did acknowledge citmedia is no panacea for the news business, somehow relieving us of our responsibility to rethink what we do. That’s partly because content quality issues continue to hamper citizen media, even though, as panelist Debra Galant of Baristanet pointed out, “readers keep you honest.” It’s also partly because many citJ operations have deliberately ignored revenue-seeking models. As a matter of fact, a recent J-Lab report shows more than half of citJ sites it surveyed not only have no working revenue stream, but also don’t plan on developing one. For many of them it’s about building community, not building bank accounts. It’s a civic exercise, not an entrepreneurial one.

In my view, citmedia is better thought of as a complement to, not a replacement for the mainstream news media. Traditional news organizations embracing citmedia can gain a level of engagement with their audiences that’s too often missing in their current approach. It puts them in the conversation, and recognizes media as less a bullhorn, more of a conversation. As former CBS News head honcho Andy Heyward said, “Mainstream media becomes on of a chorus of voices, competing in a world there there’s no more barrier to entry.”

To achieve this blend, though, we do have to shed some of our more petrified notions of what journalism is -- without losing our grip on journalism essentials – and embrace much of what citizen journalism has to offer the future of our profession.

For instance, the notion of distributed journalism suggests that while the traditional work of journalism– sustained, sophisticated, investigative reporting and comprehensive coverage of complex issues – must continue for a fully functioning democracy, there’s a real role for the citizen journalist. That may mean contributing spot news from the scene of a disaster, or it may mean collective research on a widely distributed issue, like Sunlight Foundation has done with some success, or it may be just a super-powered web version of the old news tip phone line.

After all, the question of what is journalism is not a simple one at all. I have my own definition, BBC News has its definition, Fox News has its definition. Which do we choose? Journalism should and must reflect the changing community around it and adapt accordingly. So I’m certainly glad for the Baristanet's and Current TV's of the world to push our limits and help us collectively find our way.

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Comments

I agree with your conclusions pretty much down the line, Adam. As a long-time journalist who has moved over to the new media side (and been there for a while now), I find it hard to understand the constant sniping back and forth between citizen journalists and traditional ones. In today's connected world, both are necessary and play important parts in the information flow.

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